Terms of Service

Last updated: July 10, 2026

Welcome to Getflowlyia. These Terms of Service govern your access to and use of our website, services, and solutions. By accessing our website or using our services, you agree to comply with these terms.

Please read these Terms carefully before using our services.

1. About 

HelloFlow provides digital solutions designed to help businesses improve their customer experience, automate processes, and optimize their operations through innovative technologies.

Our services may include artificial intelligence solutions, automation tools, customer support solutions, integrations, consulting, and related digital services.

2. Acceptance of Terms

By visiting our website, submitting a request, purchasing a service, or using any HelloFlow solution, you confirm that you have read, understood, and agreed to these Terms of Service.

If you do not agree with these terms, please do not use our website or services.

3. Use of Our Services

You agree to use HelloFlow services only for lawful purposes and in accordance with these Terms.

You must not:

  • Use our services for illegal activities.
  • Attempt to interfere with the security or operation of our website.
  • Copy, modify, or distribute our content without authorization.
  • Use our solutions in a way that may harm HelloFlow or third parties.

4. Service Availability

We aim to provide reliable and continuous access to our services. However, we do not guarantee that our website or services will always be available without interruptions.

HelloFlow may temporarily suspend or modify services for maintenance, improvements, security updates, or other operational reasons.

5. Client Responsibilities

Clients are responsible for:

  • Providing accurate and complete information necessary for service delivery.
  • Ensuring they have the necessary rights and permissions for any content or data provided to HelloFlow.
  • Using delivered solutions responsibly and according to applicable laws.

6. Payments and Fees

When purchasing a service from HelloFlow:

  • Prices and payment conditions will be communicated before the start of the project.
  • Payment must be completed according to the agreed terms.
  • Additional work outside the initial agreement may require additional fees.

HelloFlow reserves the right to suspend service delivery if required payments are not completed.

7. Intellectual Property

All content, materials, designs, software, trademarks, logos, text, graphics, and other elements available through HelloFlow remain the property of HelloFlow or its partners unless otherwise stated.

Clients may not reproduce, sell, distribute, or use HelloFlow intellectual property without written permission.

8. Third-Party Services

HelloFlow may use or integrate third-party tools, platforms, or services to deliver solutions.

We are not responsible for:

  • Changes made by third-party providers.
  • Service interruptions caused by external platforms.
  • The privacy practices or policies of third-party services.

Users should review the terms and policies of any third-party services they use.

9. Artificial Intelligence Services

Some HelloFlow solutions may use artificial intelligence technologies.

Users acknowledge that:

  • AI-generated results may require verification before use.
  • AI systems may occasionally produce inaccurate or incomplete information.
  • HelloFlow does not guarantee that AI-generated outputs will always meet specific business requirements.

10. Limitation of Liability

HelloFlow is not responsible for:

  • Losses resulting from misuse of our services.
  • Business decisions made based on information or results provided through our solutions.
  • Technical issues caused by external services or platforms.

Our responsibility is limited to the scope of services agreed with the client.

11. Confidentiality

HelloFlow respects the confidentiality of client information and agrees not to disclose confidential data except when required by law or necessary to provide requested services.

12. Termination

HelloFlow reserves the right to restrict or terminate access to its services if a user violates these Terms or engages in activities that may harm our services, users, or reputation.

13. Changes to These Terms

HelloFlow may update these Terms of Service at any time.

Any changes will be published on this page with the updated date. Continued use of our website or services after changes means you accept the updated Terms.

14. Governing Law

These Terms of Service are governed by applicable laws. Any disputes related to these Terms will be handled according to the applicable legal jurisdiction.

15. Contact Information

If you have any questions about these Terms of Service, please contact us:

Website: getflowlyia.com
Email: Support@getflowlyia.com
Phone: +22969541904
Address: 245 Street, Haie Vive Neighborhood Cotonou, Littoral